We have developed this policy as part of our commitment to protecting your privacy, while providing a valuable and personalised service. We want you to feel confident about the privacy and security of your personal information. This policy applies whether or not you choose to buy from us.
When you buy from DogCollarandClothes.com we ask you for details about yourself because we want to ensure that we give you a service that's tailored for you. We ask for as little information as possible in order to make it a quick and easy process. The information you give us isn't sold on to other companies and we have a serious and dedicated commitment to the security of your information.
What information do I give you as a customer of DogCollarandClothes.com? Registration Registering your details enables us to give you private access to details we might be holding for you, like account information. We only collect the minimum information required to identify you and to ensure that we provide you with appropriate information. Details we collect may include: forename and surname; company name; company address; telephone number; e-mail address.
Orders When you order a product from DogCollarandClothes.com we need to know a little bit about you. This enables us to process and fulfil your order, or contact you in case of a query. Details we may collect include: forename and surname; company name; position; company address; telephone number; e-mail address. Why do you need my e-mail address?We use your e-mail address to confirm your order details to you.
If you do not have an e-mail address or you do not wish to disclose it, we will communicate by your choice of method.
We might also use the information you've given us to bring you important news such as functionality changes to the DogCollarandClothes.com site or new services and special offers you might find valuable. This is only sent to users who have chosen to opt in when registering, and each time we e-mail you, you can choose not to be sent any further messages from us. We'll also guarantee not to "spam" you with annoying, irrelevant e-mails.
Stored information Do you store information on my browsing activity, and can I be identified from it? During your search session on DogCollarandClothes.com we will store the location you have requested. This is to enable you to search other types of business without having to re-enter the location every time. This information is only retained while you are searching and will not be kept once you have left the DogCollarandClothes.com site. We also collect anonymous information on your activity while logged into DogCollarandClothes.com.com such as: IP address; browser type; access times; referring URL. There's no way you can be identified as a result of your browsing activity on DogCollarandClothes.com's website.
We only examine browsing activity to monitor aggregated site traffic and analyse it. This gives us information to help us improve the relevance of the services we offer you.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website-session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
If you don't want a cookie to be created on your PC, web browsers like Netscape Navigator and Microsoft Internet Explorer provide the option to disable them. However, you might not be able to take advantage of the full functionality of our website if you do.
What is a web beacon? A web beacon sometimes referred to as a clear GIF (Graphics Interchange Format) or pixel tags a line of code that we have installed on some of our pages to help us learn more about how our visitors interact with the content and services that we offer, and to count the traffic to different areas of the website. A web beacon is a 1x1 pixel tag that is invisible to you and doesn't affect the content you see.
This helps us provide a better service to you by allowing us to understand which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information about you. But allow us to gather aggregated information about the use of our site. DogCollarandClothes.com.com pages may also contain web beacons inserted by our advertising agency so that we can measure the effectiveness of our advertising on other websites. Web beacon files enable our agency to recognise a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The web beacon only records a limited amount of information that includes the cookie number, the page id and the time and date the page was accessed, it does not contain your name, address, telephone number or e-mail address.
Deleting or rejecting cookies may impair your experience of our website. You may not be able to access some pages or complete some transactions securely.
Disclosing information and consent
Will DogCollarandClothes.com disclose information about me to other parties? Not unless it's necessary for the operation of the site. We may also disclose personal information if it is legally required, or to enforce our conditions of use and other agreements, or to protect and defend the rights, property or safety of DogCollarandClothes.com users or others.
Do you sell my details to other companies? No, DogCollarandClothes.com does not sell user information to other companies. We may occasionally use the information we collect to send you details of offers or services that we think you might be interested in, but only if you've opted in during the registration process. These offers can be provided by a third party, but will always come from DogCollarandClothes.com. Each time we e-mail you, you can choose not to receive any further messages.
If I have given my consent, can I change my mind? Yes, you can change your mind at any time by accessing your profile on DogCollarandClothes.com and changing your preferences.
Is my information secure? Yes. We take the security of your personal data extremely seriously. We have implemented technology and security policies designed to protect the personal data under our control. We also follow strict security procedures as required by the UK Data Protection Act 1998. These cover the storage and disclosure of any information you've provided, and the prevention of unauthorised access.
Any credit card details you pass on to us are encrypted using a Secure Socket Layer (SSL). SSL is an industry standard for data encryption and is one of the best ways to ensure internet messages are not intercepted. Older browsers can't use SSL, so you'll need Netscape Navigator 3, Microsoft Internet Explorer 3 or later versions of these browsers.
Can anybody else who's using DogCollarandClothes.coms wesite access my personal details? No. All personal information given to DogCollarandClothes.com.com is secured and stored away from public access. Credit card information is encrypted before any transaction takes place.
Is my information available to any companies who partner with DogCollarandClothes.com to provide products or services? Yes, DogCollarandClothes.com may use partners to ensure the effective operation of our site. These companies have access to your personal information under our strict supervision and within the requirements of the Data Protection Act.
Can I access my personal information at any time? Yes. If you want to look at or update your information, you can access all the details you provided us with when you registered. You can change or delete anything at any time.
Under the Data Protection Act 1998, you're also entitled to view any information we hold on you by paying a fee. Details on how to do this are available from us or from the Office of the Information Commissioner. If any information held is inaccurate, we'll make the necessary changes and contact you with confirmation.
Can I correct or change any details I've given to you? Yes. You can make changes to any of the information you gave us when you registered. Just access your profile and change your details as required.