Terms and Conditions
We Are: Chamjet ltd T/A DogCollarsandClothes.com
Our Address Is:
Mason Fold Farm
You Are: A visitor to Our Web Site / our customer
In this agreement:
"Carrier" Means any person or business contracted by us to carry goods from us to you, whether all or part of the distance.
"Our Web Site" Means the entire computing hardware and software installation that is or supports our website.
"Goods and Services" Means any of the goods and services we offer for sale on our website.
"Content" Means information in any form published on our website by us or any third party with our consent.
Our Contract With You
These terms and conditions apply:
So far as the context allows, to you as a visitor to our websie; and
In any event to you as a buyer or prospective buyer of our goods.
We shall accept your order by e-mail confirmation. Our message will also confirm details of your purchase and tell you when we shall dispatch your order. That is when our contract is made. It is possible that the price may have increased from that posted on our website.
We may change these terms from time to time. The terms that apply to you are those posted here on Our Web Site on the day you order Goods and Services.
Every reasonable effort has been made to ensure that all descriptions, weights and sizes of goods are as accurate as they can be, however you may not rely on their accuracy. While every effort is made to ensure the accuracy of colour reproduction, colour may vary in accordance with the setting of your monitor, software or printer. As some of our products are made from natural materials, colours may vary. Accordingly, any such description shall not form part of this Agreement.
Goods advertised may not be available. If we do not have the goods you order in stock, we will offer you alternatives before we dispatch your order.
If this happens you may:
Put your item on back-order and accept the expected delivery date;
Accept the alternatives we offer;
Cancel your order;
Leave the order valid, but tell us to omit the out-of-stock item.
If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order.
Goods are at your risk from the moment they are picked up by the Carrier from our warehouse.
Price & Payment
You must pay us the full price of your order before we will send any part of it.
Banking charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.
Any details given by us in relation to exchange rates are approximate only and may vary from time to time.
You will pay all sums due to us under these terms by the means specified without any set-off, deduction or counterclaim.
Information You Give Us
You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods and Services.
We will use our reasonable endeavours to respond to any point of dissatisfaction by you, provided you contact us within three months of purchase.
The Carrier will make deliveries to the address stipulated in your order. You must ensure that someone is present to accept delivery. Please allow 10 to14 days for standard orders and 42 days for heavy items.
Unless we have stated otherwise in writing, delivery dates are not guaranteed, although we shall make every reasonable effort to deliver the goods by any quoted delivery date.
We may deliver the goods in installments if the goods are not available at the same time for delivery.
Taxes, Duties & Import Restrictions
We have no knowledge of, and no responsibility for, the laws in your country of residence.
You are responsible for purchasing Goods, which you are lawfully able to import, and for the payment of import duties and taxes of any kind levied in your country of residence.
Unless otherwise stated, DogCollarsandClothes.com guarantees to you that Goods will be free from defects. Should Goods be defective, DogCollarsandClothes.com will repair or replace Goods within a reasonable time. All reasonable care and endeavour shall be used to resolve problems within a realistic period in the circumstances. DogCollarsandClothes.com manufactures and repairs using components, which are new or equivalent to new in accordance with industry standards and practice. Machines sold have a one-year warranty (not upgradeable). Chamjet Ltd warranty is given in place of all implied warranties and that such implied warranties are excluded to the fullest permitted extent.
DogCollarsandClothes.com may revise its limited warranties from time to time but any such change will not affect goods ordered by you prior to the date of such change. DogCollarsandClothes.com does not give a warranty guarantee protection for:damage caused by incorrect installation, use, modifications or repair by any unauthorised 3rd party or yourself;
damage caused by any party (except DogCollarsandClothes.com) or other external force;
fitness for any particular purpose;
You must provide DogCollarsandClothes.com with all reasonable courtesy, information, cooperation, facilities and access to enable DogCollarsandClothes.com to perform duties, failing which DogCollarsandClothes.com shall not be obliged to perform any Service or assistance. You are responsible for the removal of non DogCollarsandClothes.com -supplied products during Service and all of your legal and regulatory requirements.
We hope that you are happy with your DogCollarsandClothes.com
purchase, however, because you are buying the Goods by mail order, you may have a right of cancellation.
If you do, these are the terms that apply: You must tell us you wish to cancel within 7 days of your receipt of the Goods;
The Goods must be returned to us within 21 days of your telling us you wish to cancel:
with both goods and all packaging in their original condition;
securely wrapped to prevent damage;
including our delivery slip and completed returns form;
at your risk and cost.
After we have received the Goods, we will credit your credit or debit card with the purchase price of the goods (a re-stocking fee may apply) returned no later than 30 days from the date of receipt;
If you do not return the Goods to us, you are still liable to us for the cost. Unfortunately, we cannot accept responsibility for returned items lost in the post and recommend that you get a certificate of posting.
In any event, you may not cancel orders for handmade, specially commissioned or personalised goods;
We are under no obligation to collect or recover Goods from you, but if we do, our costs will be payable by you.
Our Content suppliers or we may make improvements or changes to Our Web Site, the Content, or to any of the Goods and Services, at any time and without advance notice.
You are advised that Content may include technical inaccuracies or typographical errors.
We give no warranty and make no representation, express or implied, as to:
the adequacy or appropriateness of the Goods and Services for your purpose.
the truth of any information given on Our Web Site;
any implied warranty or condition as to merchantability or fitness of the Goods and Services for a particular purpose;
compatibility of Our Web Site with your equipment software or telecommunications connection.
compliance with any law;
non-infringement of any right.
We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Web Site or the purchase of Goods.
In any claim against us our liability is limited to the value of the goods you have purchased in the contract, which is the subject of the dispute.
Content & Intellectual Property Rights
Title, ownership rights, and intellectual property rights in the Content whether provided by us or by any other Content provider shall remain the sole property of us and / or the other Content provider. We will strongly protect its rights in all countries.
You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement.
You may download or copy the Content only for your own personal use, provided that you maintain all copyright and other notices contained in such Content. You may not store electronically any significant portion of any Content.
You agree that you will not, and will not allow any other person to, violate or attempt to violate any aspect of the security of the Installation;
You agree that you will in no way modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of Our Web Site, or any software used on Our Web Site, and that you will not permit any other person to do so.
You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution
You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
Examples of violations are:
Accessing data unlawfully or without consent;
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures;
Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing";
Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting;
taking any action in order to obtain services to which you are not entitled.
You agree to indemnify us against any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising out of:
Any violation of system security as set out above;
Your use of Our Web Site;
Any other breach or violation of this agreement by you;
The infringement by you, or by any other user of the services using your computer, of any intellectual property or other right of any person or entity, or as a result of any threatening, libellous, obscene, harassing or offensive material contained in any of your communications.
You agree to indemnify us against any claim or demand, including reasonable lawyers' fees, made by any third party due to or arising in any way out of your use of Our Web Site, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
Where we provide goods or services without specific charge, then it (or they) is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of any such goods or services.
Rights of Third Parties
Nothing in this agreement or on our web site shall confer on any third party any benefit under the provisions of the Contracts (Rights of Third Parties) Act 1999.
If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
No waiver by us, in exercising any right, power or provision hereunder shall operate as a waiver of any other right or of that same right at a future time; nor shall any delay in exercise of any power or right be interpreted as a waiver.
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
We are not liable for any breach of our obligations resulting from causes beyond our reasonable control.
This Agreement shall be governed by and construed in accordance with the law of England. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.